Purchasing of Goods
The purchasing system is designed to be quick, simple and secure. Before placing your order please ensure that:
1) You have selected the correct item including style (adults/kids/home/away/3rd).
2) You have selected the correct size (if applicable).
Please be aware that a full refund (shirt + shipping) will not be accepted for incorrect sizes ordered, incorrect reading of the description, parcel not picked up… Only the ordered item(s) will be refunded, provided that the tags (if applicable) are still attached and/or that the condition of the shirt as the same as when it was sent to you.
3) You are aware of the expected delivery days (2 days to 3 weeks after the reception of the tracking code, according to your country of residency)
4) You are aware of the quality of all jerseys (see FAQ)
Shipping
If you choose for international tracked shipping your item will arrive in 2-21 working days after receiving the tracking code, depending on where you live.
Please allow us a maximum of 48h to prepare your order before shipping it.
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Items are always shipped as ‘gifts’ to avoid the customer extra charges.
Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Return Policy
If for some reason you are not happy with your purchase, you will be assisted as far as possible under the following conditions;
1) You contact our RB – CLASSIC SOCCER JERSEYS within 48h of receipt to explain the reason for return.
2) A solution will be given as soon as possible and may include one of the following;
• A full refund of the item(s) ordered providing the reason for return is deemed genuine and the purchase is returned and signed upon receipt. The return postage will be paid in full by the sender unless agreed otherwise by RB – CLASSIC SOCCER JERSEYS.
• A partial refund of the shirt(s) ordered providing the reason for refund is deemed genuine by RB – CLASSIC SOCCER JERSEYS.
• Import duties charged to RB – CLASSIC SOCCER JERSEYS after a returned order will not be accepted and must be paid by the customer, unless agree otherwise. ALL returned packages must be sent as GIFT of a low value.
Note that the shipping costs of the products will NEVER be refunded unless stated otherwise by RB – CLASSIC SOCCER JERSEYS.
Shirts cannot be refunded after the tags have been removed (if applicable).
RB – CLASSIC SOCCER JERSEYS is not responsible for peeling numbers after the tags have been removed (if applicable), washes gone wrong after receiving the item(s) or parcels that have been stolen after the post service marked a parcel as ‘delivered’.
Unavailability of stock
Although every care is taken in the updating and maintenance of the rb-jerseys.com online store, products ordered that are unavailable will be treated with the following;
1) You will be contacted and given an approximate date of delivery, with the decision of acceptance being solely under the buyers discretion.
2) You will be contacted and offered a full and instant refund.
Email Privacy Policy
When purchasing from the rb-jerseys.com online store, you will be automatically registered onto our mailing list. This means;
1) You have given acceptance for your email address to be used for our monthly Newsletter.
2) You have given acceptance for your email to be used for special promotions offered by rb-jerseys.com
We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.
Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings. (c) you subscribed to the mailing list of one of our partners;
How we protect your privacy
We use security measures to protect against the loss, misuse and alteration of data used by our system.
Sharing and Usage
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.
If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to support@rb-jerseys.com for review.
Privacy Policy Changes
This policy was updated on January 2020.
Abuse Policy – Zero Tolerance
Sending email to people who have not specifically requested it is “spam”. RB JERSEYS – CLASSIC SOCCER JERSEYS accounts may not to be used to spam! Spamming is a serious offense that we do not permit.
Abusive Usage Includes:
Sending email to people who have not specifically requested information from you.
You may not use email lists that are purchased, rented, leased, or in any way bought from a third party.
Batching or in any way trying to script the addition of new subscribers to the web form subscribe methods.
Sending unsolicited email thru third parties that then references an account here either in the email or on a landing page of a website.
Newsgroup or discussion forum postings to off topic newsgroups that prohibit those types of posts.
Service Agreement Violations:
Concerning spam, the AWeber Systems, Inc. Service Agreement reads:
“Spamming, or the sending of unsolicited email, using an email address, URL that is maintained on an AWeber Systems machine, or directing traffic to a web page that contains any reference to AWeber Systems is STRICTLY prohibited. RB JERSEYS – CLASSIC SOCCER JERSEYS will be the sole arbiter as to what constitutes a violation of this provision. This action WILL RESULT in immediate termination of your account without refund. Any service interruptions as a result of subscribers spamming will be billed to the subscriber at $50.00 per hour until service is restored. Subscriber will also be in violation of the AWeber Systems Service Agreement and subject to legal action.”
RB JERSEYS – CLASSIC SOCCER JERSEYS Zero Tolerance Policy:
If any account is reported or caught violating these terms of service it will be immediately terminated. The customer will not be issued a refund, and will not be given access to any data in the terminated account.
Images
The images of products used for the website rb-jerseys.com are all taken by ourselves but category images and any additional photos may come from the internet. If a certain picture of you is used, please contact us and we’ll remove it.
Questions?
There’s more to spam than just sending e-mail. For more information about unacceptable uses of RB JERSEYS – CLASSIC SOCCER JERSEYS accounts contact us directly.
Help RB JERSEYS – CLASSIC SOCCER JERSEYS Stamp out Spam:
If you have received an unsolicited e-mail from a RB JERSEYS – CLASSIC SOCCER JERSEYS account, tell us. Forward the message you received, including the mail headers, to info@rb-jerseys.com. Include a note letting us know that the message is spam, and that you did not specifically request to receive information from the sender.
Questions? Send us an e-mail: info(at)rb-jerseys.com
ADDRESS:
RB – CLASSIC SOCCER JERSEYS
SILVERSQUARE
Square de Meeûs 35 / bte 88
1000 BRUSSELS
BELGIUM
